FAQ's

I Want To Amend The Style Of My Custom Box That I Have Ordered, Can I Do That?

Yes, you can change or edit the design of your custom box within 2 to 3 days since you have ordered it. But you cannot change it after 3 days. Because after three days, it has been sent to the production house, and there it is not possible to amend it as the template is installed in the machines, and the printing process has started. So, if you want to alter the box design or anything else, just inform us within three days.


Back to Index

Can I Give You My Own Artwork For The Designing Of Custom Box?

Yes, why not…! You can give us your artwork for the designing of your custom boxes. Our professionals are great at adopting new artworks. However, just send us the sample in the soft form designed in any adobe extension software, and we will inscribe the design on your boxes enticingly.


Back to Index

Do You Have Templates Or Samples Of Your Work/Boxes?

Yes, of course, we have lots of samples of our box material and styles. You can select your box material and style by seeing the sample. Moreover, you can modify the box design as well. You can have every box style and design according to your choice. Just grab the right one of your choice.


Back to Index

How Will I Know When My Order Has Been Shipped?

When your order has been shipped, the customer representative to whom you have given the order will specify the details of shipping and the time of receiving your order. That is how you will be informed of your order.


Back to Index

Why Do You Need Dimensions Of My Product?

Dimensions are really necessary to achieve the perfect box style. We require dimensions of your product to finalize the box size. If you do not give the desired dimensions, your product may not fit properly. This could give a bad impression of your packaging. Hence, we need the dimensions of your product to create a perfect box.


Back to Index

Do You Offer Box Styles That Are Not Listed On Your Website?

Yes, we can create your custom-designed box as well. Just specify your idea or template, and we will bring it to life. We have listed many styles on our website, but you’re not limited to those.


Back to Index

What Forms Of Payment Do You Accept?

We accept all common forms of online payments for your convenience, including MasterCard, PayPal, Union Pay, Visa, and other popular channels. Feel free to pay with the method that suits you best.


Back to Index

Will My Colors Match If I Reorder The Same Box Again?

To ensure exact color match, it's best to reorder through the same customer service representative or designer. Providing a sample of the original design helps us match the colors more precisely for your reorder.


Back to Index

Do You Offer Graphic Design Services?

Yes, we provide professional graphic design services. You'll receive 2D and 3D mockups of your box designs. We also support RGB, Vector, and Raster formats based on your needs.


Back to Index

Do You Offer Custom Box Style?

Absolutely! We offer a variety of customizable box styles. You can choose from our collection or send us your unique idea. Popular styles include Tuck-End Boxes and Double Wall Front Tuck End Mailers.


Back to Index

Can I Have Printing On The Inside And Outside Of The Box?

Yes! You can fully customize your box with printing both on the inside and outside. Just share your artwork with us, and we'll take care of the rest.


Back to Index

Are There Any Hidden Fees? What About Die And Plate Costs?

There are absolutely no hidden charges. We do not charge for dies and plates either. All pricing is transparent and customer-friendly.


Back to Index

Do You Ship To Countries Other Than The United States?

Yes, we offer international shipping! We currently deliver to the United Kingdom, Australia, Europe, and more. Your order can reach you anywhere in the world.


Back to Index

When Will I Receive My Custom Box Order?

Our standard delivery time is 8–10 days. For urgent orders, we offer express delivery within 6–8 days for a small additional fee. We are committed to fast, reliable service.


Back to Index

Does Quantum Packages Solution Require A Minimum Order?

Yes! We require a minimum order of 100 units per box style. Bulk orders qualify for discounted wholesale pricing.


Back to Index